A customer in the Dominican Republic contacted us through our website, wanting to purchase a tractor truck. We learned that the customer runs a small logistics company and recently needed to expand their existing fleet due to business expansion. Based on the customer’s needs, we recommended the SHACMAN X3000 420HP Tractor Truck, a popular model in the Dominican Republic and surrounding countries. We provided the customer with a detailed introduction to the truck’s specifications, which the customer found very satisfactory. We then offered the customer a very competitive price. The customer had also compared prices with other suppliers and understood that our price was highly competitive. After confirming a few minor details, they arranged payment.
Considering the client’s specific needs and our past experience exporting to the Americas market, we equipped the truck with a CUMMINS 420HP diesel engine， which provides ample power for the truck. CUMMINS engines enjoy a very high reputation and brand recognition in the Americas market due to their powerful performance, reliable operation, and low fuel consumption, making them the first choice for many clients. Furthermore, the market presence of CUMMINS engines is considerable, which means that subsequent maintenance and upkeep will be very convenient.
Because our client primarily uses the truck for medium and long-distance logistics transportation, we equipped them with a large capacity 600L fuel tank and added a sleeper berth to the cab. These two features greatly enhance the convenience for drivers on long journeys. The large-capacity fuel tank reduces the frequency of refueling, saving valuable time and improving transportation efficiency. The sleeper berth allows drivers to get sufficient rest during long trips, ensuring they continue their journey in good spirits.
Trucks, construction machinery, and pickup trucks exported by TRUCKMAN all come with a one-year warranty. Within one year, if a product malfunctions due to quality issues, we will provide replacement parts free of charge after confirmation via photos or videos. Furthermore, we have established a comprehensive customer feedback mechanism. We will promptly address and improve upon customer questions and suggestions to continuously enhance our product quality and service levels.
